The MSC has developed online training modules for certificate holders, stakeholders and anyone interested in understanding the Chain of Custody Standard, process, and requirements.
What can I learn from this training?
Use these modules to gain insight into the MSC Chain of Custody (CoC) Standard, its versions, and how the audit process works.What are the available modules?
There are three modules available. Click to expand and view their contents.- Overview of the MSC and the MSC Program
- What is CoC?
- Who needs CoC certification?
- Consumer-ready-tamper-proof packaging (CRTTP)
- The MSC CoC Program documents
- Who is involved in a CoC audit?
- What types of organisations are audited?
- The 5 Principles of the MSC CoC Standard
- Eligibility of the organisation
- Which version of the CoC Standard?
- Confirming scope
- Audit type and how many sites must be visited
- Subcontractors
- The Audit (dealing with non-conformities)
- Post-audit activity and other considerations
- Certificate decision and use of the MSC and ASC Ecolabel
- Surveillance audits, unannounced audits & recertification
- Suspensions
- What is Group CoC and who is eligible?
- Central office responsibilities
- Group-specific auditing requirements
- Grading non-conformities
- Adding new sites to the Group certificate
- What is CFO CoC and who is eligible?
- Consumer-Facing and Operations sites
- CFO-specific auditing requirements
- CFO on-site audit activities
- CFO: Major non-conformities and adding new sites
How do I access the modules?
Use the form below to provide us with your name, email and organisation, and select the module that you would like to access. Once these details have been received, you will be redirected to your module.
FAQ
How much does the training cost?
The modules are free.
Do I get a certificate after finishing a module?
No. Only MSC certifiers receive certificates for completing training.
Is the training available in other languages?
Training is currently delivered in English, but we aim to expand our language offering soon.
Is this training for auditors?
No. This training is not relevant for auditors.
If you would like to become an accredited CoC auditor, please consult your Conformity Assessment Body (CAB) or register for an account
on our online training platform.
